Lack of or unfocused investment in the right people and tools, minimal due diligence into the cybersecurity of third-party vendors, providers and suppliers, and a general misunderstanding of the organizational security posture have resulted in general unpreparedness across the healthcare industry. Layering on new resources and managing legacy tools or even current ones that solve individual challenges rather than holistically addressing foundational security needs won’t scale. This had become a reality for a healthcare service organization prospect.
Understanding the Business Requirements In late 2021, a southwest U.S.-based provider of revenue cycle services for healthcare provider organizations approached ActZero. They had built their physical and logical infrastructure strategically to ensure protections against unauthorized access, loss of PHI, or third-party interception of information. However, there remained concerns about its existing cybersecurity preparedness. Beyond general security training and processes, their current cybersecurity solution set included an antivirus solution and well-known endpoint detection and response service (EDR) to secure their endpoints and Microsoft O365 environment...