Security providers often tout performance speeds to prove how impressive their cybersecurity services are. But Mean Time to ‘X’ metrics—MTTX for short—which tend to focus just on speed is a less and less effective way of evaluating providers in this era of AI-backed security tools.
Instead, potential customers should think about metrics that help them judge overall detection quality. In this video, Jerry Heinz, VP of Engineering, offers insight into choosing the right detection quality and coverage metrics to help decision-making.
For a complete discussion of these issues, read our white paper: Contextualizing Mean Time Metrics To Improve Evaluation of Cybersecurity Vendors here.